Concept and Brief Description
The whole process of performance management is rather complex and takes a lot of planning and work to pull off properly. There are many different strategies for doing a successful performance management system. Five criteria will help ensure this success; Fit with Strategy, Validity, Reliability, Acceptability, and Specific Feedback. There are also five basic approaches to take and the decision on which to use should be based on the job and company. Here are the approaches:
· Comparative
· Attributive
· Behavioral
· Results
· Quality
Emotional Hook
Performance reviews are often an awkward situation for both the manager and the employee. If not handled properly they can have more of a negative affect than positive. Why would this be the case?
Key Points to Elicit in Discussion
Feedback is more effective the more specific it is. Why?
Ranking employees can be a good way to do reviews since it compares employees to their peers.
What good are reviews if they are not used to develop employees?
Facilitative Questions
What is 360-degree performance appraisal?
What method do you feel is more effective for rating, simple rating, forced-distribution, or paired-comparison method?
When conducting the feedback session which approach is best? Tell-and-Sell, Tell-and-Listen, or Problem-Solving.
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